 ECONOTEL BUSINESS SYSTEMS, INC. (EBS) provides businesses with the latest technology in hardware and software that integrates voice, video and data systems. Our products address the total communication needs of the customer with proven solutions that will monitor and measure performance and efficiency within a company. Through powerful alliances with leading telecommunication manufacturers (Tandberg, Inter-Tel and ShoreTel), EBS has access to the most proven and the most innovative technology. Keeping up with the latest trends in technology assures that EBS offers the best quality products to meet the wide range of needs of a large variety of customers. We offer legacy, traditional and VoIP Telecommunications Systems, Video Conferencing Systems, Video Arraignment Systems, Video Surveillance, Record System Management Programs, Performance Evaluation Solutions, Wireless Telephones and other products, including Communication Network Services Management. Our dedicated Service Department supports our products 24 hours a day, 7 days a week. All products and services are implemented with staff training on the use of products and systems and a Help Desk is always available for follow-up assistance. EBS, a certified minority woman-owned business, was established by Carol Ann and William Hurley as a family home-based legacy and traditional telephone supply and service business in November 1985. After incorporating in June of 1987, EBS expanded the number of telecommunication products and services it offered to include advanced technology in communication systems, computer networking and video teleconferencing. Soon after winning a highly competitive state videoconferencing contract (over rivals Panasonic, Sony, Lucent Technologies, AT&T, and Picture-Tel) by demonstrating its superior products and system configuration capabilities, EBS implemented a global network videoconferencing system for a major bio-technology firm. EBS has expanded its products to include both traditional telephony systems and the latest Voice Over Internet Protocol (VoIP) systems. Due to an unwavering commitment to the best quality products and service, EBS has since become one of the largest independent telecommunications companies in Rhode Island. With up-to-date technology and reliable service available 24/7, EBS expanded from its small Rhode Island business customer base to include Rhode Island’s largest corporations. EBS now offers services to local, regional, national and international customers in both the private and public sector, including retail companies, manufacturers, banks, private schools, governments (municipal and state agencies, courts) and private and public health care facilities, etc. In keeping with our commitment to provide our customers with the latest trends in technology, EBS added Videoconferencing to its product roster in 1997. The applications designed by EBS provide our customers the opportunities to take full advantage of technology. Videoconferencing reduces the time required to conduct meetings. Calendars are streamlined and productivity increased while costs are reduced. EBS/Econotel implementations offer ease of operation, security and confidentiality. Because EBS systems provide for inter-operability, various brands and systems can communicate with each other, allowing customers the flexibility to adjust as new technologies emerge without major upgrade investments. Most recently, EBS has introduced the "Smart Building" program, designed to assist building owners and managers to incorporate a unified, full-range of communication and network services to tenants. This “total solution” not only offers tenants reduced costs and convenience, but provides for additional income streams for landlords. Smart Building services can include: |
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Our Network Solutions Program can reduce a customer’s telephone bills immediately. EBS is prepared to help every customer maintain efficiency while being cost-effective. EBS offers individualized consultations with companies, assisting both large and small businesses to achieve efficiency as well as reduce overall operating costs. To this end EBS has formed alliances with other companies to assist in offering options for total system solutions. The teamwork exercised in providing such a wide array of products and services has demonstrated our solid commitment to EBS customers. ECONOTEL phone systems deliver unsurpassed customer satisfaction. We invite you to join other satisfied customers who are enjoying reduced costs and better, more responsive and reliable service. Our unique approach to our customers is to listen to their needs and then adjust the technology to address those needs. call 800.776.4967or 401.435.4900 and press 0. 
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