Business Phone Systems and Service

EBS-Econotel Business Systems is a certified minority woman-owned business that provides the latest technology service in business phone systems that integrate voice, video and data systems to address the total communication needs of Business Office Clientele in Providence, Rhode Island, Boston, Massachusetts and Worldwide through our Premier Partnerships with ShoreTel and AVAYA.

We offer our clients a full range of office telephone systems with the right solution for every user: from executive business office phone systems to remote office worker phone systems, and operator to call center supervisor business phone service systems.

We specialize in customized business phone system solutions to address the total telephone service communication needs of the office organization - from a very small, single site business to a multi-site, large enterprise.

EBS recognizes that the value of a business phone system solution is different for every business and through powerful alliances with leading business and office phone system manufacturers (ShoreTel and AVAYA), EBS offers the most proven and most innovative business telephone system technology and service available.

Increased demands of today’s businesses require business phone systems and service that outpace these demands. The EBS business telephone system solution will do just that as we offer a wide variety of office phone systems to address what is most important to your business in your office phone system including:

ShoreGear Voice Switches-deliver unified communications across multiple enterprise locations (eg: sites connect within Massachusetts-Boston, Rhode Island-Providence, Florida, etc.) supporting both IP service and analog office business phone systems. Unified Communications Phone System-enables flexible dialing across enterprise, seamless transfer service, conference, pick, park and intercom between sites and reduces “phone tag” with Office Anywhere feature to assign extensions to internal or external business telephone. Business Phone System Mobility- immediate service to the right people at the right time; simple to use and flexible.

Wireless Office Phone Systems- full-featured integrated wireless business IP phone system solutions to extend the reach of your communication network, improve customer service and enhance overall team effectiveness.

Desktop Business Phone Applications-drive employee productivity and improve user experience. IP Office Phone System- next generation desktop that provides easy-to-use, one-touch service to phone system features and applications.

We also offer the ShoreTel Small Business Edition (SBE) which is an integrated office business phone system package that includes hardware, software, and server for the full benefits and feature-rich functionality of a ShoreTel UC system including: ease of use service, Best-in-Class-Management, Distributed Reliability and Seamless Scalability. So, whether it’s a single line phone business telephone system or multiple line phone system, EBS is ready to assist your office with service in Boston Massachusetts and Providence, RI with all phases of planning, design, installation, and maintenance for powerful converged business phone system communication.