World-class Telecom Technology with a local Service Attitude
ECONOTEL BUSINESS SYSTEMS, INC. (EBS), a certified minority woman-owned business, was established by Carol Ann and William Hurley as a family home-based legacy and traditional telephone supply and service business in November 1985. After incorporating in June of 1987, EBS expanded the number of telecommunications products and services it offered to include advanced technology in communication systems, computer networking and video teleconferencing. Soon after winning a highly competitive state videoconferencing contract (over rivals: Panasonic, Sony, Lucent Technologies, AT&T and Picture-Tel) by demonstrating its superior products and system configuration capabilities, EBS implemented a global network videoconferencing system for a major bio-technology firm. EBS has expanded its products to include both traditional telephony systems and the latest Voice Over Internet Protocol (VoIP) systems.
Due to an unwavering commitment to the best quality products and service, EBS specifically choose to partner with leading telecommunication manufacturers in the industry, Shoretel and Mitel/Intertel and as a result became one of the largest independent telecommunications companies in Rhode Island. With up-to-date technology and reliable service available 24/7, EBS expanded from its small Rhode Island business customer base to included Rhode Island’s largest corporations as well as business clients worldwide.
Through premier partnerships forged with Shoretel and Mitel/Intertel, EBS now offers services to local, regional, national and international customers in both the private and public sector, including: retail companies, manufacturers, banks, private schools, governments (municipal/state agencies/courts) and private and public health care facilities, etc.
In keeping with our commitment to provide our customers with the latest trends in technology, EBS added Videoconferencing to its product roster in 1997. The applications designed by EBS provide our customers the opportunities to take full advantage of technology. Videoconferencing reduces the time required to conduct meetings. Calendars are streamlined and productivity increased while costs are reduced. EBS/Econotel implementations offer: ease of operation, security and confidentiality. Because EBS systems provided for inter-operability, various brands and systems can communicate with each other; allowing customers the flexibility to adjust as new technologies emerge without major upgrade investments.
More recently, EBS introduced the “Smart Building” program, designed to assist building owners and managers to incorporate a unified, full-range of communication and network services to tenants. The total solution not only offers tenants reduced costs and convenience, but provides for additional income streams for landlords.
Past, Present, Future and Beyond, EBS is committed to providing your business with the best telecommunication solution available to meet and grow with your business demands. We look forward to working with you on all phases of your communications plan. EBS offers customers user interface that sets the standard for ease of use in everything from: VoIP Telephony, Data Networking, Unified Communications, Mobility, Video Surveillance, Smart Building Technology, Disaster Recovery mapping, and maintenance and repairs.