Customer assistance is available at the EBS Help Desk 24 hours a day/seven days a week.

Reach the HELP DESK by either dialing 800-776-4967 or 401-435-4900 and selecting 2 from the menu or emailing helpdesk@ebseconotel.com.

The Help Desk is staffed from 8 am to 4:30 pm weekdays but emergency calls during non-business hours are accepted and technicians deployed when required 24/7.

Stay Up-To-Date with EBS Email Notifications. Click Join our Mailing List for automatic technical updates such as how to change your phone for daylight savings.